All requests for refunds must be made in writing to Americans for the Arts c/o Meetings and Events.

Full refunds, minus a $50.00 administrative fee, will be issued to requests received by May 23, 2012. Refund requests received after this deadline will not be considered. Substitutions will be accepted. Substitute registrants should have a written statement and or confirmation letter from the registered attendee. This cancellation policy is applicable for convention and preconference registrations, as well as ARTventure, guest, and special event tickets.

For all additional questions, please contact us by e-mail at events@artsusa.org or call 202.371.2830 (toll free at 866.471.ARTS).